Pharmacies are among the UK’s best businesses when it comes to answering customers’ telephone calls.A survey of 3,630 companies by audio branding specialist PH Media Group discovered pharmacies put callers on hold for an average of just 19.63 seconds. This is better than the national average of 33.48 seconds and third only to garden centres (17.44 seconds) and demolition firms
The National Pharmacy Association (NPA) has welcomed the results of two alcohol awareness campaigns which show the important role community pharmacy plays in tackling high risk drinking. Pharmacy London and Devon Local Pharmaceutical Committee both ran campaigns using the NPA’s scratch cards, which include validated questions in an engaging format to score a person’s drinking habits. In London, the four-month
Yes, it’s that time of year again when the great achievements in pharmacy are rewarded at the Scottish Pharmacy Awards. As always, this year’s applications have been flooding in but there’s still time – and room – for more! So don’t hide either your or your team’s great work under the proverbial bushel – apply now and share your good practice
A new study has revealed that autism affects different parts of the brain in females with autism than males with autism. The research was published in the journal Brain as an open-access article.Scientists at the Autism Research Centre at the University of Cambridge used magnetic resonance imaging to examine whether autism affects the brain of males and females in a
The RPS warmly welcomes the publication of Professor Berwick’s report, and believes his call for ‘quality of patient care’ to be placed above all other aims will be welcomed by pharmacists.